BrandQuantum

DELIVERING CUSTOMER EXPERIENCE AT EVERY TOUCHPOINT

11.12.2020 06:01 AM By BrandQuantum - Comment(s)

Article first published on businesslive.co.za, 11 November 2020 | see article here


Customer experience is the driving force behind every business, as it gives companies a competitive edge that earns loyalty and attracts new customers. However, getting it right can be a challenge, particularly as...

SHOULD YOUR BRAND SELF-ISOLATE DURING A PANDEMIC?

04.11.2020 11:18 AM By BrandQuantum - Comment(s)

Article first published on Bizcommunity.co.za, written by Paula Sartini, 04 August 2020 | see article here


At this uncertain time when businesses are cost-cutting and marketers are being tasked with reassessing their marketing campaigns, many marketing departments are questioning whether they sh...

TECH CAN HELP FILL CUSTOMER EXPERIENCE GAP

28.03.2020 09:51 PM By Paula Sartini - Comment(s)

Article first published on gadget.co.za, written by Paula Sartini, 11 March 2020 | see article here

FIVE MINUTES AND 54 SECONDS

05.01.2020 02:41 PM By Paula Sartini - Comment(s)

Article published on itweb.co.za, written by Tamsin Oxford, 28 September 2018 | see article here

Queuing. When the average person sees a queue of more than six people, they are unlikely to join it, unless they have to. They are equally unlikely to leave it, no matter how long they have been standing ...