BrandQuantum today announced the launch of BrandMail Rate My Service and Animated Surveys, service rating features that are embedded within employee email signatures. These new offerings allow customers to rate the customer service they have received immediately from withi...
Article first published on businesslive.co.za on 29 October 2021, written by Paula Sartini
Customer privacy is a term we have become all too familiar with as the Protection of Personal Information Act and the General Data Protection Regulation have come into effect. Ho...
Article first published on thecustomer.net on 14 September 2021, written by Paula Sartini
Marketing technology (martech) is growing in popularity, and there is no shortage of statistics to support the benefits that technology can bring to the marketing arena. However, while many software of...
Article first published on bbrief.co.za on 30 September 2021, written by Paula Sartini
Marketing technology (martech) is growing in popularity, and there is no shortage of statistics to support the benefits that technology can bring to the marketing arena. However, while many software offer...
BrandQuantum has been named Best International Cloud-Based Brand Consistency Platform and received the Customer Service Excellence Award in the 2021 MEA Markets African Excellence Awards. The MEA Market Awards recognise entrepreneurs, innovative professionals and industry leaders from a variety of s...