ITWEB | Plug and play people
Article first published on itweb.co.za on 3 November 2021 The real business asset is the workforce, so it’s time to digitise and optimise the people. What defines workforce transformation? According to Deloitte, it is optimising the workforce with an understanding of workforce transformation strategies and ensuring holistic change. KPMG defines it as building a talent […]
BrandQuantum launches BrandMail Rate My Service and Animated Surveys
Gather instant customer feedback along the customer journey from within every email BrandQuantum today announced the launch of BrandMail Rate My Service and Animated Surveys, service rating features that are embedded within employee email signatures. These new offerings allow customers to rate the customer service they have received immediately from within emails sent from employees. […]
BrandQuantum wins Best International Cloud-Based Brand Consistency Platform in Africa
BrandQuantum has been named Best International Cloud-Based Brand Consistency Platform and received the Customer Service Excellence Award in the 2021 MEA Markets African Excellence Awards. The MEA Market Awards recognise entrepreneurs, innovative professionals and industry leaders from a variety of sectors across the African continent. BrandQuantum has developed a brand consistency platform that delivers a […]