BIZCOMMUNITY | The real value of company compliant templates and content governance

Article first published on bizcommunity.com on 7 June 2021, written by Paula Sartini Document creation and management have a big impact on the day-to-day life of a knowledge worker and subsequently on a company. Generating documents is a time-staking process with the average employee spending approximately 50% of their time creating and preparing documents. Despite this […]

TECH4LAW | The real value of company compliant templates and content governance

Article first published on tech4law.co.za on 31 May 2021, written by Paula Sartini Document creation and management have a big impact on the day-to-day life of a knowledge worker and subsequently on a company. Generating documents is a time-staking process with the average employee spending approximately 50% of their time creating and preparing documents [1]. Despite […]

BLOG | The Real Value of Company Compliant Templates and Content Governance

Document creation and management have a big impact on the day-to-day life of a knowledge worker and subsequently on a company. Generating documents is a time-staking process with the average employee spending approximately 50% of their time creating and preparing documents [1]. Despite this time investment, approximately 83% of employees recreate documents that they cannot […]

MODERN MARKETING | Brand Consistency Is A Key Driver Of Business Success

Article first published on modernmarketing.co.za on 26 May 2021, written by Paula Sartini Paula Sartini, founder and CEO at BrandQuantum, says many companies do not have content governance systems in place to manage brand templates, documents, presentations or content. This results in duplication of work, employee inefficiencies, inconsistent branding and increased workloads, particularly for the IT […]

THE MEDIA ONLINE | The real value of company compliant templates and content governance

Article first published on themediaonline on 5 May 2021, written by Paula Sartini Document creation and management have a big impact on the day-to-day life of a knowledge worker and subsequently on a company. Generating documents is a time-staking process with the average employee spending approximately 50% of their time creating and preparing documents [1]. […]

BRAINSTORM | OH CUSTOMER, WHERE ART THOU?

Article first published on brainstormmag.co.za, written by Tamsin Oxford, 24 March 2021 | see article here Welcome to the new digital world where personalisation and intelligent customer experiences define brands and redefine engagements. If you look at the modern customer journey, it’s shaped by the rise of social media and the omnichannel approach. It’s the world […]

BLOG | Enhancing customer experience with automation

Customer experience is a growing priority for organisations, as it should be as it is becoming the most critical factor for customers selecting your brand over another. As such companies need to implement measures to meet customer expectations and deliver consistent customer experiences at every customer touchpoint. However, this can seem like a monumental task, […]

THE RED ZONE | DELIVERING CUSTOMER EXPERIENCE AT EVERY TOUCHPOINT

Article first published on businesslive.co.za, 11 November 2020 | see article here Customer experience is the driving force behind every business, as it gives companies a competitive edge that earns loyalty and attracts new customers. However, getting it right can be a challenge, particularly as there is uncertainty about what the term really means and how […]

ARE YOUR EMAILS BUILDING BRAND TRUST? LOOKING AT CONTENT BRANDING

Did you know that the font type and colour used in your emails are one of the first things recipients notice before they begin to read the content? The colour of the font and branding elements used in your email are key to increasing brand recognition[1].   Every organisation should use a specific font for their […]