BrandQuantum

ITWEB | Plug and play people

17.12.2021 10:14 AM By BrandQuantum - Comment(s)

Article first published on itweb.co.za on 3 November 2021

The real business asset is the workforce, so it’s time to digitise and optimise the people.

What defines workforce transformation? According to Deloitte, it is optimising the workforce with an understanding of workforce transformation strategie...

LEADER.CO.ZA | Gathering customer data effectively to create great CX

17.12.2021 05:33 AM By BrandQuantum - Comment(s)
Article first published on Leader.co.za on 29 November 2021, written by Paula Sartini

Customer privacy is a term we have become all too familiar with as the Protection of Personal Information Act and the General Data Protection Regulation have come into effect. However, checking boxes to en...

B&T | Gathering customer data effectively to create great customer experiences

02.12.2021 03:35 PM By BrandQuantum - Comment(s)
Article first published on www.bandt.com.au on 23 November 2021, written by Paula Sartini

In this guest post, Paula Sartini, founder and CEO at BrandQuantum, says the secret to using data for fantastic customer experiences is being able to engage customers not merely spy on them…

While ...

BLOG | Gathering customer data effectively to create great customer experiences

01.12.2021 01:29 AM By BrandQuantum - Comment(s)

Customer privacy is a term that we are all too familiar with, as regulations such as the Protection of Personal Information Act (POPIA) and General Data Protection Regulation (GDPR) have come into effect to protect customer data. However, checking boxes to ensure that you are meeting the requirement...

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