Customer experience is a growing priority for organisations, as it should be as it is becoming the most critical factor for customers selecting your brand over another. As such companies need to implement measures to meet customer expectations and deliver consistent customer experiences at every cus...
Whilst the role of the marketing department appears to have evolved significantly over the past few years, fundamentally it is still about building relationships. With the rise of social media and other digital platforms, this has increasingly meant that relationships are based less on human contact...
Article first published on topbusinesswomen.co.za, 25 January 2021, written by Paula Sartini | see article here
Whilst the role of the marketing department appears to have evolved significantly over the past few years, fundamentally it is still about building relationships. W...
Article first published on modernmarketing.co.za, 19 January 2021, written by Paula Sartini | see article here
Article first published on mediaupdate.co.za, 18 January 2021, written by Paula Sartini | see article here
Whilst the role of the marketing department appears to have evolved significantly over the past few years, fundamentally it is still about building relationships.